These Terms and Conditions apply to your use of the website, products, software, services, and digital content provided by RIBEIROX Technologies Ltd.
By using our website, creating an account, accessing our software, subscribing to a product, purchasing a service, or otherwise interacting with us, you agree to these Terms.
If you do not agree to these Terms, you must not use our website, products, or services.
In these Terms, “RIBEIROX”, “we”, “us”, and “our” refer to RIBEIROX Technologies Ltd. “You” and “your” refer to the person, company, organisation, or other entity using our website, products, or services.
RIBEIROX Technologies Ltd is a technology company that develops software products, provides technology consultancy, and conducts research and development for advanced digital systems. Our Company number: 17093166, and our Registered office: 71-75 Shelton Street, London WC2H 9JQ Registered in: England and Wales. Our VAT number: GB518087186.
We may provide:
software-as-a-service products;
web applications, dashboards, tools, platforms, APIs, and digital systems;
technology consultancy;
software development;
technical strategy and product advice;
research and development services;
prototypes, proof-of-concept work, reports, documentation, and other digital deliverables;
related support, maintenance, and advisory services.
Some services may be free. Others may require payment, subscription, or a separate written agreement.
If a separate proposal, order form, statement of work, subscription agreement, or written contract applies, that document will take priority if it conflicts with these Terms.
You may only use our website and services for lawful purposes.
You agree not to:
misuse, disrupt, or damage our website, systems, products, or services;
attempt to gain unauthorised access to any account, system, server, software, or data;
copy, scrape, harvest, or extract data from our website or products without permission;
upload viruses, malware, malicious code, or harmful content;
use our services for unlawful, fraudulent, misleading, abusive, or harmful activity;
interfere with the security, availability, or performance of our services;
infringe our intellectual property rights or anyone else’s rights;
use our products to build, train, or support a competing product without our written permission.
We may suspend or restrict access if we reasonably believe these Terms have been breached.
Some products or services may require an account.
You are responsible for:
providing accurate account information;
keeping your login details secure;
all activity that happens through your account;
notifying us promptly if you suspect unauthorised access.
We are not responsible for loss caused by your failure to keep your account secure.
We may suspend or terminate accounts where we reasonably believe there has been misuse, security risk, non-payment, or breach of these Terms.
Some RIBEIROX products may be offered on a subscription basis.
Subscription details, including price, billing period, renewal terms, features, usage limits, and cancellation terms, will be shown on our website, checkout page, proposal, order form, or other written agreement.
Unless stated otherwise:
subscriptions are billed in advance;
subscriptions may renew automatically;
you are responsible for cancelling before the next billing date;
access may be limited or suspended if payment fails;
we may update subscription features, plans, or pricing from time to time.
We will take reasonable steps to give notice of material pricing or subscription changes where required or appropriate.
We may offer free trials for certain products.
A free trial is provided for evaluation purposes only. We may change, limit, or withdraw a free trial at any time.
Unless stated otherwise:
only one free trial may be used per person, company, or organisation;
we may require payment details before or during a free trial;
if you do not cancel before the trial ends, a paid subscription may begin automatically;
trial features may be limited compared with paid plans.
We may end a free trial immediately if we reasonably believe it is being misused.
Fees will be shown on our website, checkout page, invoice, proposal, statement of work, order form, or other written agreement.
Unless stated otherwise:
fees are payable in pounds sterling;
fees are exclusive of VAT and other applicable taxes;
subscription fees are payable in advance;
invoices are payable within [14 / 30] days of the invoice date;
you are responsible for payment processing fees, bank charges, currency conversion costs, and applicable taxes.
If payment is overdue, we may:
suspend or restrict access to paid services;
pause project work;
charge interest where permitted by law;
recover reasonable collection costs;
terminate the relevant service or contract.
We may change our fees from time to time.
For subscriptions, fee changes will normally apply from the next renewal period unless stated otherwise.
If a material fee change affects your paid subscription, we will take reasonable steps to notify you before the change takes effect.
Your continued use of the paid service after the change takes effect means you accept the new fee.
You may cancel a subscription in the way described on our website, in your account, in your order confirmation, or in the relevant written agreement.
Cancellation usually stops renewal. It does not automatically refund fees already paid unless:
the relevant plan or agreement says otherwise;
we are required to refund you by law;
we agree otherwise in writing.
For consultancy, R&D, software development, and custom project work, cancellation terms will be set out in the relevant proposal, statement of work, or written agreement.
If no separate cancellation terms are agreed, you must pay for all work completed, time spent, expenses incurred, and committed costs up to the cancellation date.
Unless required by law or stated otherwise in writing, we do not provide refunds for:
unused subscription time;
partial billing periods;
change of mind by business customers;
services already performed;
consultancy time already delivered;
R&D work already started;
custom software or bespoke deliverables;
digital content already accessed or downloaded;
delays caused by your failure to provide information, feedback, access, or approvals.
This does not affect any statutory rights you may have as a consumer.
This section applies only if you are a consumer.
If you buy services or digital content from us online, by phone, or by another distance method, you may have a legal right to cancel within 14 days, subject to exceptions.
For services, if you ask us to begin work during the 14-day cancellation period, you may have to pay for the services provided up to the point you cancel.
For digital content, including software access, downloads, templates, reports, files, or other digital materials, you may lose your right to cancel once access or download begins if:
you expressly agree to immediate access; and
you acknowledge that you will lose your cancellation right.
Nothing in these Terms limits rights that cannot legally be limited.
We may provide consultancy, technical advice, software development, product strategy, architecture reviews, audits, implementation support, and related professional services.
The scope, fees, timeline, assumptions, responsibilities, and deliverables for consultancy or project work should be set out in a proposal, statement of work, order form, or separate agreement.
Unless expressly agreed otherwise:
timelines are estimates only;
advice is provided for business and technical purposes;
we do not provide legal, tax, financial, regulatory, medical, or investment advice;
you are responsible for deciding whether and how to act on our advice;
we are not responsible for delays caused by missing information, late feedback, lack of access, or changes in scope.
We may provide R&D services, including research, experimentation, prototypes, proof-of-concept work, AI exploration, automation research, technical feasibility studies, and experimental software systems.
You acknowledge that R&D work involves uncertainty.
Unless expressly agreed in writing, we do not guarantee that R&D work will produce:
a commercially viable product;
a production-ready system;
a patentable invention;
a successful technical result;
a specific performance level;
an error-free or vulnerability-free outcome.
Any specific success criteria, acceptance process, ownership arrangement, or commercialisation terms must be agreed in writing.
You may provide us with data, files, text, images, documents, code, designs, instructions, business information, or other materials.
You retain ownership of your materials.
You grant us a limited licence to use, copy, process, modify, host, and display your materials only as needed to provide the services, operate our products, fulfil your instructions, and comply with legal obligations.
You confirm that:
you have the right to provide the materials to us;
the materials do not infringe any third-party rights;
the materials are accurate where accuracy is relevant;
the materials do not contain unlawful, harmful, or malicious content.
We may remove or restrict content that breaches these Terms or creates legal, security, operational, or reputational risk.
All intellectual property rights in our website, branding, software, products, platforms, systems, designs, documentation, methods, processes, know-how, templates, code libraries, and pre-existing materials belong to us or our licensors.
You must not copy, modify, reverse engineer, decompile, resell, sublicense, distribute, or commercially exploit our software, content, or materials unless we have given written permission.
Unless a separate written agreement says otherwise:
we retain ownership of our pre-existing intellectual property;
you retain ownership of your materials;
we retain ownership of our general skills, methods, know-how, ideas, and experience;
custom deliverables are licensed to you for your internal business use once paid for in full;
no intellectual property rights are transferred unless expressly agreed in writing.
Where we provide access to software, SaaS products, APIs, tools, dashboards, or platforms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the relevant service for the agreed purpose and period.
You must not:
rent, lease, sell, sublicense, or transfer access;
share access outside your authorised users;
bypass usage limits or security controls;
use the software to develop a competing service;
interfere with the software’s normal operation;
reverse engineer or attempt to extract source code, except where the law prevents this restriction.
Some services may use artificial intelligence, automation, analytics, or experimental systems.
AI and automated outputs may be incomplete, inaccurate, biased, unsuitable, or unexpected.
You are responsible for reviewing, testing, and validating outputs before relying on them.
You must not use AI or automated outputs for high-risk, regulated, safety-critical, legal, medical, financial, employment, or similar decisions without suitable human review and professional advice.
Unless expressly agreed in writing, we do not guarantee that AI outputs will be accurate, unique, non-infringing, or suitable for a particular purpose.
Our website, products, and services may depend on third-party services, including hosting providers, cloud platforms, APIs, analytics tools, payment processors, AI tools, open-source software, and integration partners.
Third-party services may have their own terms, policies, fees, limitations, and availability.
We are not responsible for third-party services unless expressly agreed in writing.
We may change, suspend, or remove integrations where necessary for security, availability, legal compliance, or operational reasons.
We process personal data in accordance with applicable UK data protection laws.
Our Privacy Policy explains how we collect, use, store, and share personal data.
You can find our Privacy Policy here: [Insert Privacy Policy URL]
If we process personal data on your behalf as a processor, we may need a separate data processing agreement.
You are responsible for ensuring that any personal data you provide to us has been collected and shared lawfully.
Our website may use cookies and similar technologies.
Our Cookie Policy explains what cookies we use, why we use them, and how users can control them.
You can find our Cookie Policy here: [Insert Cookie Policy URL]
Where required, we will ask for consent before using cookies that are not strictly necessary.
We aim to provide reliable and secure services, but we do not guarantee that our website, software, or services will always be available, uninterrupted, error-free, or secure.
Access may be affected by:
maintenance;
updates;
bugs;
cyber incidents;
third-party outages;
internet or hosting failures;
legal or regulatory requirements;
events outside our reasonable control.
Support arrangements, if any, will be described on our website, in your plan, or in a separate written agreement.
We may update, improve, modify, suspend, or discontinue parts of our website, products, or services.
We may do this for operational, technical, commercial, legal, security, or product development reasons.
Where a material change negatively affects a paid service, we will take reasonable steps to notify affected customers.
Each party may receive confidential information from the other.
Confidential information must not be disclosed to third parties except where:
required to provide the services;
required by law;
the information is already public through no breach of these Terms;
the receiving party already lawfully knew the information;
the disclosing party gives written permission.
This obligation continues after the relevant service or contract ends.
We provide our website and general website content for information purposes only.
We provide paid services with reasonable skill and care.
However, unless expressly agreed in writing, we do not guarantee that:
our website or services will meet every requirement;
software will be free from bugs, errors, or vulnerabilities;
research will produce a successful result;
third-party services will remain available;
outputs will be commercially successful;
website content will always be accurate, complete, or up to date.
Nothing in these Terms affects rights that cannot legally be excluded.
Nothing in these Terms limits or excludes liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
breach of rights that cannot legally be excluded or limited;
any other liability that cannot legally be excluded or limited.
Subject to the above, we are not liable for:
loss of profits;
loss of revenue;
loss of business;
loss of opportunity;
loss of goodwill;
loss of anticipated savings;
loss or corruption of data;
indirect or consequential loss;
losses caused by third-party services;
losses caused by your failure to maintain backups;
losses caused by your misuse of our services.
For business customers, our total liability arising out of or relating to a paid service is limited to the total fees paid by you to us for that service in the [3 / 6 / 12] months before the event giving rise to the claim.
If you are a business customer, you agree to indemnify us against losses, damages, liabilities, costs, and expenses arising from:
your breach of these Terms;
your misuse of our services;
materials or data you provide to us;
your infringement of third-party rights;
your breach of applicable law;
claims brought against us because of your actions or omissions.
We may suspend or terminate access to our website, products, or services if:
you breach these Terms;
you fail to pay fees when due;
your use creates security, legal, operational, or reputational risk;
we are required to do so by law;
continuing to provide the service is no longer commercially or technically viable.
You may stop using our website and services at any time, subject to any payment, cancellation, subscription, or project terms that apply.
Termination does not affect rights and obligations that have already arisen.
Sections relating to fees, intellectual property, confidentiality, data protection, liability, indemnity, and governing law will continue after termination.
We may update these Terms from time to time.
The latest version will be posted on our website with the updated date.
If we make material changes affecting paid services, we will take reasonable steps to notify affected users.
Your continued use of our website, products, or services after the updated Terms take effect means you accept the updated Terms.
These Terms are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over disputes arising from or relating to these Terms, except where applicable consumer law gives you the right to bring proceedings elsewhere in the UK.
You may contact us at team@ribeirox.com
Last updated: June 1, 2026